Store America's main goal is 100% customer satisfaction, and in the self storage industry, one of the best ways to achieve that is to provide excellent security and safety for our customers and their belongings. While we can't prevent all unfortunate events, we do everything possible to protect you and your belongings while at a Store America facility. If you ever notice an issue at a Store America facility, please contact us right away. If it's an emergency, please call 9-1-1. Below is a list of what Store America does to protect you and your property while in one of our facilities.
- Digital Surveillance System – Store America uses digital surveillance systems to record all activity on our property 24 hours a day. We opt to use digital storage over tape storage to ensure the best quality of video and to make retention more feasible.
- Computerized Gate/Door Access System – Store America doesn't let just anyone enter our property or buildings. To protect your property, we use a gate/door access system that requires customers and employees entering our property to enter a unique access code. Not only does this limit who can access our property, it also allows us to review who has entered and exited the property. You can sleep safe at night knowing that only people legally allowed to enter a Store America facility are able to access it.
- Secure Locks and Locking Mechanisms – Store America offers some of the best locks in the industry, and they are available for purchase in every one of our facilities. We offer disc locks. We believe that the first step toward proper security begins with the lock, and every single one of our storage units can be secured by a lock of your choice.
- Comprehensive Illumination – Store America believes that its property and buildings should have adequate lighting to provide a safe and easy-to-work-in environment. Our exterior lighting is designed to illuminate the property and deter any unwanted behavior. Our interior lighting is motion-activated and bright to make sure that no matter where you are in one of our facilities, you have proper lighting. Store America doesn't skimp on the little things like some of our competitors. Know that at Store America you don't have to worry about lighting.
- Proactive Rodent and Pest Management – Store America takes a proactive approach to prevent rodent and pest damage. We don't wait for someone to report a problem; we have a proactive management program with respectable, nationwide exterminators to protect our property and yours before there is an occurrence. You can feel safe knowing that our proactive rodent and pest management program is designed to prevent a problem before it occurs.
These are just some of the many ways Store America provides secure self storage to its customers. At Store America we put the customer first, and to achieve our 100% customer satisfaction goal, we try to provide the most secure storage in the industry.